Contact Hanger Clinic

Current Patients


To schedule, reschedule, or cancel an appointment, please contact your local clinic.

Bill Pay and Billing Inquiries

We've partnered with InstaMed to provide a convenient, secure payment portal so you can pay your bill online

If you'd prefer to make a payment over the phone, or have questions regarding your billing statement, call (844) 727-0735.

Insurance Inquiries

For insurance questions, including insurance acceptance, authorizations, and co-pays, please contact your local clinic.

Refund Inquiries

For questions about the status of a refund that has already been requested, please call (844) 727-0735. (Note that refund requests are typically processed within 30 days.)

For questions regarding refund requirements and return policies, or to request a refund, please contact your local clinic.

New Patients

For general inquiries, or for assistance with scheduling a free evaluation, contact our Customer Care Center:

Representatives are available via telephone or chat Monday through Friday, 8 a.m. - 5 p.m. CT, excluding holidays.

Refund Check from Hanger Clinic 

You may receive a refund check from Hanger Clinic related to care you received in an ER or another doctor's office, even if you've never visited a Hanger Clinic. Please call (844) 727-0735 with any questions.

Other Inquiries

For all other requests, please use the form below to find the appropriate contact information.​​​​