Contact Hanger Clinic
We’re here to help. Please use the information below to find the best point of contact based on your needs. We look forward to hearing from you.
New Patients
For general inquiries, or for assistance with scheduling a free evaluation, contact our Customer Care Center:
- Call (877) 442-6437 (877-4HANGER) and choose option 1
- Click the Live Chat icon
Representatives are available via telephone or chat Monday through Friday, 8 a.m. – 5 p.m. CT, excluding holidays
Request an Appointment
Complete the appointment request form to start the scheduling process.
Refund Check from Hanger Clinic
You may receive a refund check from Hanger Clinic related to care you received in an ER or another doctor’s office even if you’ve never visited a Hanger Clinic. Please call (844) 727-0735 with any questions.
Request Peer Support
The AMPOWER Amputee Peer Support Group is a nationwide network of trained peer mentors who can speak with you in person, over the phone, via video call, or through email.
Current Patients
Appointments
To reschedule or cancel an appointment, contact your local clinic. To schedule an appointment, contact your local clinic or complete our online appointment request.
Bill Pay and Billing Inquiries
We’ve partnered with InstaMed to provide a convenient, secure payment portal so you can pay your bill online.
If you’d prefer to make a payment over the phone, or have questions regarding your billing statement, call (844) 727-0735.
Insurance Inquiries
For insurance questions, including insurance acceptance, authorizations, and co-pays, please contact your local clinic.
Refund Inquiries
For questions about the status of a refund that has already been requested, please call (844) 727-0735. (Note that refund requests are typically processed within 30 days.)
For questions regarding refund requirements and return policies, or to request a refund, please contact your local clinic.
Request Medical Records
Complete the Request to Access PHI form and submit it to your clinic to request your medical records.
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Feedback About Care Received at Hanger Clinic
Send feedback about your experience at Hanger Clinic using our Customer Feedback Form.