Contact Hanger Clinic
We’re here to help. Please use the information below to find the best point of contact based on your needs. We look forward to hearing from you.
For general inquiries, or for assistance with scheduling a free evaluation, contact our Customer Care Center:
- Call (877) 442-6437 and choose option 1
- Click the Live Chat icon
- Complete the information request form
Representatives are available via telephone or chat Monday through Friday, 8 a.m. – 5 p.m. CT, excluding holidays
Refund Check from Hanger Clinic
You may receive a refund check from Hanger Clinic related to care you received in an ER or another doctor’s office even if you’ve never visited a Hanger Clinic. Please call (844) 727-0735 with any questions.
Request Peer Support
The AMPOWER Amputee Peer Support Group is a nationwide network of trained peer mentors who can speak with you in person, over the phone, via video call, or through email. Complete the Peer Visit Request Form.
To schedule, reschedule, or cancel an appointment, please contact your local clinic.
Bill Pay and Billing Inquiries
We’ve partnered with InstaMed to provide a convenient, secure payment portal so you can pay your bill online.
If you’d prefer to make a payment over the phone, or have questions regarding your billing statement, call (844) 727-0735.
For insurance questions, including insurance acceptance, authorizations, and co-pays, please contact your local clinic.
For questions about the status of a refund that has already been requested, please call (844) 727-0735. (Note that refund requests are typically processed within 30 days.)
For questions regarding refund requirements and return policies, or to request a refund, please contact your local clinic.
Feedback About Care Received at Hanger Clinic
Send feedback about your experience at Hanger Clinic using our Customer Feedback Form.