Contact Hanger Clinic

We’re here to help. Please use the information below to find the best point of contact based on your needs. We look forward to hearing from you.

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New Patients

For general inquiries, or for assistance with scheduling a free evaluation, contact our Customer Care Center:

Representatives are available via telephone or chat Monday through Friday, 8 a.m. – 5 p.m. CT, excluding holidays

Refund Check from Hanger Clinic

You may receive a refund check from Hanger Clinic related to care you received in an ER or another doctor’s office even if you’ve never visited a Hanger Clinic. Please call (844) 727-0735 with any questions.

Request Peer Support

The AMPOWER Amputee Peer Support Group is a nationwide network of trained peer mentors who can speak with you in person, over the phone, via video call, or through email.

Complete the Peer Visit Request Form

Current Patients

Appointments

To schedule, reschedule, or cancel an appointment, please contact your local clinic.

Bill Pay and Billing Inquiries

We’ve partnered with InstaMed to provide a convenient, secure payment portal so you can pay your bill online.

If you’d prefer to make a payment over the phone, or have questions regarding your billing statement, call (844) 727-0735.

Insurance Inquiries

For insurance questions, including insurance acceptance, authorizations, and co-pays, please contact your local clinic.

Refund Inquiries

For questions about the status of a refund that has already been requested, please call (844) 727-0735. (Note that refund requests are typically processed within 30 days.)

For questions regarding refund requirements and return policies, or to request a refund, please contact your local clinic.

Request Medical Records

Complete the Request to Access PHI form and submit it to your clinic to request your medical records.
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Feedback About Care Received at Hanger Clinic

Send feedback about your experience at Hanger Clinic using our Customer Feedback Form.

Other Inquiries

For all other requests, please use the form below.